FAQ
FREQUENTLY ASKED QUESTIONS
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The number one benefit of virtual design is convenience, fast turnaround time and the cohesive final design plan we present. You’ll have the confidence of knowing how your space will look and feel before buying your items. We have thought about how each item works and looks together so that you don’t have to.
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In-person, full-service interior design firms charge tens of thousands of dollars for their expertise and execution. By presenting the designs on a virtual platform and you, the client, executing the design, we are able provide a huge cost savings to you. Shopping your recommended products on your own can save you money. And finally, avoiding the costly mistake of a wrong decision is priceless.
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Each of our design packages will be presented in an emailed PDF. You will also receive instructions on how to measure and suggestions for implementing your design in a PDF emailed to you.
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We ask our clients to fill out our questionnaire as thoroughly as possible to get the best idea of your likes and dislikes. We also ask that you share your photo inspiration through a Pinterest board for the space we are working on. Invite us to your project board so we can see the styles and color pallets you are drawn to. When your design is complete you can order your furniture and implement your design as your time and budget allows.
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We can help! We like to start with your most important room. After your first space is completed, you can add on an additional spaces at the per room fee. We can also work on adjoining spaces together for an additional fee. *see below question for what qualifies as a room.
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For open concept designs we classify “one room” as one function. Example: An open concept dining and living room would be considered two rooms. In this instance we would design the “rooms” at the same time, but the charge will be for two rooms.
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Absolutely! We love when clients have some of their own items that they want to keep and incorporate. Please send us photos and measurements of the furniture you would like to use in your design.
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Every design package includes two product swaps allowing you to make changes. We will offer two new selections to choose from. If you feel like you need additional selections beyond the two products, we charge $125 per hour to source those items.
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After your Final Concept Design PDF is sent your design is complete with instructions and our portion is fulfilled. However, if you have additional questions, we are happy to help if we can. Please reach out via email with any questions.
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At this time, we offer our virtual design consultation services to customers in the US. For those outside the US our concept boards are a great option to start a design and find products on your own within your area.
Our in-person consultations are limited to the Beaches area. Jacksonville Beach, Neptune Beach, Atlantic Beach and Ponte Vedra Beach. Additional travel fees apply to locations outside this area on a limited basis.
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Unfortunately, we do not offer refunds on any design packages once the invoice is paid. Please reach out if you have questions or issues with your design. We are happy to help.
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At this time, we do not offer full-service interior design services. If you are in the Jacksonville area and looking for full-service design we are happy to refer you to trusted a design firm in our area.
We do offer shopping assistance and in-home consultations and advice. Stop by our Services page for more information.
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We do not offer exact drawings and measurements for room designs. We may make suggestions for architectural details such as trims, moldings and wall treatments, wallpaper, ceiling beams and other room design features. These suggestions are concepts and ideas that you can share with the trade professional you hire who will be able to advise you on the exact dimensions and execution for your project.
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Have more questions? For additional questions fill out the form below. We strive to reply the next business day.